Archive | Marketing

Drumming gorillas and Phil Collins?

It’s the latest advert to cause a buzz in the world of marketing, picked up and posted on YouTube and the subject of much debate and discussion.

First aired in a plum slot on UK TV during the Big Brother final, it depicts a man in a very convincing gorilla suit sitting behind a drumkit and launching into an enthusiastic rendition of the Phil Collins drum solo from In the Air Tonight.

And that’s it. That’s all. No pack shot, no company reference, no strapline, no musical sting, no web address. None of those things that countless textbooks on marketing recommend.

So how do you know what it’s trying to sell? Well there are clues of course. Catch the very start of the ad and you’ll see it’s made by A Glass And A Half Full Productions, and the wall behind the drumming gorilla is a particular shade of purple. I got the association pretty much straightaway, but whether that’s due to the strength of brand association or my over-familiarity with its product – I’ll leave you to decide.

But I wonder how many times “drumming gorilla” was entered as a Google search term before the advert was shown? And how many more afterwards?

Will it sell any more product? Or help restore the feel good factor of a brand that’s taken some knocks? We’ll have to wait and see. But it’s certainly got people talking.

And if you’re still wondering what the heck I’m blathering on about, see for yourself.

Aristotle the blogger

In one of those curious and convoluted connections that I love so much in the world of the web, I’ve seen two references to Ancient Greek wisdom this week.

Copyblogger.com (one of my regular feeds) presents Aristotle’s Top 3 Tips for Effective Blogging. Tips which work for all types of writing.

And then, in an article about the importance of the ending to the overall experience of a movie, there’s a quote from screenwriter Jan Sardi, who says, “It’s a principle that comes from Aristotle’s Poetics: that the challenge for any screenwriter or dramatist is to surprise the audience with the inevitability of everything that happens. There should be only one way a story can end. The ending is written in the beginning.” [Thanks to Kathy Sierra of Creating Passionate Users who provided the original link.]

I’m going to try and apply some of Aristotle’s common sense advice to my next marketing job. But these connections also reminded me of learning Latin at school and encountering the beautiful poetry of Homer’s Iliad for the first time. I think it’s time for a re-read. For someone who loves the music of language, my poetry intake is pretty much confined to clever lyrics.

In the meantime, is it just coincidence when diverse sources use the same references at similar times? Or are they just smart people?

Editing a long sentence to make it easier to understand

In my job as a copywriter, I often encounter very long and unwieldy sentences, particularly when my clients are trying to cram as many product features into as small a space as possible. It’s my job to unpick the seams of these sentences and suggest alternatives which are easier to understand and which you can actually read out loud without the need for oxygen!

These lengthy statements often fall into a pattern which I’ve called “Venn diagram style”. If a product or service does all these things AND all these other things, clients often place the product in the middle of the copy.

So for example, I might be presented with the following sentence:

“Designed to help you communicate with your customers, reach new audiences and sell your services more efficiently, Product X can open up new markets, boost your sales and retain customer loyalty to your business.” [NB This is a made-up example].

Fair enough, it’s not impossible to wade through and understand the message, but it does look a bit unwieldy and I’m all for simplicity when it comes to copy.

A simple way to unpack the Venn diagram style is to separate the ideas into two or more sentences.

For example:
“Product X is designed to help you communicate with your customers, reach new audiences and sell your services more efficiently. Product X can open up new markets, boost your sales and retain customer loyalty to your business. ”

Or the slightly more elegant:
“Product X is designed to help you communicate with your customers, reach new audiences and sell your services more efficiently. As well as helping you to open up new markets, Product X can boost your sales and retain customer loyalty to your business.”

Of course, I often have to persuade my clients that packing all their super-duper features into one sentence is not necessarily the best way to get the message across. Sometimes less is more. More effective. More eyecatching. It has more impact.

But when the clients absolutely insist that everything’s got to be in there somewhere, unpacking the Venn diagram is a useful tool.